Hotel Phoenix Koregaon Park Pune, Pune

The hotel has rooms with a bad cigarette smell and not as described, but the service is good and cooperative, especially with Zaveriya and Kavita. The location is awesome and peaceful, making it convenient for business and leisure travelers. The dining experience has very tasty food, although there were some dissatisfaction elsewhere. Facilities offered are good but had initial system issues.

The hotel had rooms that were clearly a category below what we had booked but were clean and had great food. The balcony offered a serene view. The service was very cooperative, always helpful and obliging, but occasionally insensitive about guests' requirements and comfort. The location was peaceful despite being quite central, and I felt somewhat comfortable with it. The dining experience was decent, with scrambled eggs being a highlight.

I had a mixed experience at the hotel. The rooms were good, with a balcony offering a serene view, but not as clean as expected. The service was cooperative overall, though there was an incident of demanding extra payment for a short stay. The location provided a peaceful setting but lacked proper cleanliness. The dining varied from below expectations to awesome, depending on the dish.

I arrived at the hotel and had to wait until 12:30 for my room, even though I had paid for several days in advance. When I finally got in, the cleanliness was not up to the mark. The toilets were untidy, and the staff seemed to lack concern for hospitality.